Unwanted Holiday Gifts-WSJ Reports $95B in Returns. Bricks-and-Mortar Shops to Benefit?

Bricks-and-Mortar shops ready for the surge of returns. Customers want an "easy button" fix for those unwanted gifts. Many believe repacking and shipping is too much work. Some outlets, hoping to benefit from return traffic, are making returns easier by accepting "goods purchased online and, in some cases, even merchandise sold by other retailers." January 2 is typically the biggest day for returns. For details see: https://www.wsj.com/articles/retailers-brace-for-bigger-holiday-returns-season-11576751402